Refund policy

Return & Refund Policy

At [sssboutique.com], we carefully check and pack every order before dispatch to ensure that you receive your product in good condition.

No Return / No Refund

All products purchased through our website are non-returnable and non-refundable.

Once an order has been placed and confirmed, it cannot be cancelled, returned, exchanged, or refunded.

Damaged or Incorrect Product

If you receive a product that is damaged, defective, or different from the product you ordered, please contact us within 24 hours of delivery.

For verification, you must provide:

- Clear photos of the product received
- A complete unboxing video
- Your order number and registered contact details

Our team will review the issue and, if the claim is found to be valid, we may provide an appropriate resolution at our discretion.

Important Note

- Products cannot be returned due to change of mind, colour preference, size preference, or personal preference.
- Minor differences in colour may occur due to lighting, photography, and individual screen settings. Such differences will not be considered a valid reason for return or refund.
- We strongly recommend checking the product details, measurements, images, and description carefully before placing your order.
- Orders that have been shipped cannot be cancelled.

Refunds

As our store follows a No Return & No Refund Policy, refunds will not be provided except where we determine that a refund is appropriate for a verified issue with the order.

By placing an order on our website, you acknowledge and agree to this Return & Refund Policy.

For any queries regarding your order, please contact our customer support team.